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Creating Magic with This Particular Leadership Strategy
Contrary to what magic promotes in its act, something instant. Leadership has strategies that can be learned and practiced constantly.
By the Editorial Team
Being a leader is a challenging matter. It takes dedication, high integrity, courage, and commitment to achieve the company's vision and mission. In addition, leaders must always be open to discussions and opinions and adaptive to all changes. Finally, it'll take time to see the results from the constant learning and practicing of leadership strategies.
As one of the most successful companies in the world, Disney is a trendsetter in management. In 1982, the first Disney's business book came out. It's about Disney's training methods. Lee Cockerell, former Executive Vice President of Walt Disney World Resort, poured his ideas
on leadership strategy in a book titled Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney (2008).
These ideas came from his experience of more than four decades of career in the hospitality industry, including when Cockerell joined Disney in 1990 and opened Disneyland Paris.
According to Cockerell, Disney's formula for success rests on leadership, which promotes employee excellence and customer satisfaction. These three points have a direct impact on business results. Three other ideas that can be learned from Creating Magic include:
1. Everyone matters
It's essential to treat employees and
all you work with as individuals who deserve respect for their existence and opinions. Everyone should feel that their opinion matters and will be heard. Therefore they will not hesitate to share it. However, also make sure that everyone understands their respective boundaries and responsibilities.
2. Talk directly to the team
It is always a good idea to be a visible leader. Instead of spending ample
time in your room, away from your teammates, you should be close to your teammates and interact. Get your team members and customers to talk regularly. These activities should not be limited to members of management only. Answer challenging questions and make your team members feel safe.
3. Practice ARE
ARE is Appreciation, Recognition,
and Encouragement that fuels self- confidence and self-esteem. Practicing ARE will help you attract and retain the best employees.
Practicing openness includes sharing honest opinions about yourself. Then, in the conversation, try to share stories about past defeats. As well as being motivational, this routine can lessen the gap and further train you to become a good leader.
Caring for employees means giving in to only some of their demands or lowering performance standards. But compassion must be conveyed sustainably and beneficially so that all positions can play their part in the organization. However, this should be used as something other than a new performance target. It can backfire, increase managers' stress, and make employees' well-being performative, not authentic.
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